Terms of service

Terms of Service
Effective Date: 03.08.2025

Welcome to Optimusassamtea.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Overview

These Terms of Service (“Terms”) apply to all visitors, users, and customers of Optimusassamtea.com. By using our website, you agree to these Terms and our Privacy Policy.

2. Use of Website

You agree to:

  • Use the website for lawful purposes only

  • Not engage in any activity that interferes with or disrupts the website

  • Provide accurate and current information when placing orders or registering an account

We reserve the right to refuse service or cancel orders at our discretion.

3. Products and Pricing

We strive to display accurate product descriptions and prices. However, we do not guarantee that all information is error-free. In case of pricing or description errors, we reserve the right to cancel or modify an order with prior notice.

Prices are subject to change without notice.

4. Orders and Payment

  • Orders are confirmed only after full payment is received.

  • We accept payments via secure gateways (e.g., Razorpay, UPI, etc.).

  • We are not responsible for any delays due to incorrect information provided during checkout.

5. Shipping and Delivery

We aim to dispatch orders within the specified time. However, delivery times may vary depending on your location and external factors.

Please refer to our Shipping Policy for more details.

6. Returns and Refunds

Our Return & Refund Policy applies to all purchases. Please review the policy to understand the eligibility criteria and procedures for return, replacement, or refund.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of OptimusTeaSaga.com and is protected by intellectual property laws. Unauthorized use or reproduction is prohibited.

8. Limitation of Liability

We are not liable for:

  • Any direct or indirect damages arising from the use or inability to use the website

  • Any delays, losses, or damages caused by third-party services (e.g., courier partners)

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Jorhat, Assam.

10. Changes to Terms

We may update these Terms at any time. Continued use of the website after changes constitutes acceptance of the revised Terms.

11. Contact Information

For any questions about these Terms, please contact:

📧 Email: optimusassamtea@gmail.com
📍 Address: Karolibari, Jorhat, Assam – 785632